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Terms of Sale

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the products ("products") listed on our website www.clicksaveandprint.com and other ordering web platform e.g. interactive price lists, quotes and order forms ("our site") to you. Please read these terms and conditions carefully before ordering any products from our site. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions. Please note that we limit our liability at paragraph 18 below.

  1. Information about us
    1. Our site is a site operated by Click, Save & Print Limited ("we/us/our"). We are registered in England and Wales under company number 09113491 and our registered office is 3, Edenhall, Manor Road, Walton-on-Thames, Surrey, KT12 2NU. Our VAT registration number is 190154619.
  2. The European Commission's Online Dispute Resolution Platform may be accessed via https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage.

  3. Your Status
    1. By placing an order through our site, you warrant that:
      1. You are legally capable of entering into binding contracts; and
      2. You are at least 18 years old
      3. Provide full details of an address in the United Kingdom for delivery of goods and, if purchasing services, an address in the United Kingdom or the European Economic Area (if you reside in the EEA)
  4. Overseas Orders
    1. Our Website is only intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).
    2. We will not accept orders for goods from individuals located outside the United Kingdom.
  5. How the contract is formed between you and us
    1. Your order constitutes an offer to us to buy a product or products. All orders are subject to acceptance by us, and we will confirm such acceptance to you by electronic notification at the end of the ordering process (the "Order Confirmation"). We are unable to issue an Order Confirmation until such time as the ordering process is complete. The contract between us ("Contract") will only be formed when we send you the Order Confirmation. Once the Contract has been formed, the terms of the Contract cannot be varied without our prior written consent.
    2. As the products will have been made to your specification or personalised by you, you will not have any right to cancel the supply of any of the products once we have begun carrying out the contract i.e. we have confirmed your order in writing (by email). Once artwork has been uploaded, our automatic processes may make it impossible to cancel your order. If it is possible to make changes, a minimum charge of £20+VAT will be applied or we shall be entitled to make additional charges on a time and materials basis to cover such additional work already carried out.
  6. Material and information provided by you
    1. Whenever you make use of a feature that allows you to upload material to our site or send material to us in any form you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such material does comply with those standards and you indemnify us for any breach of that warranty.
    2. We shall not be required to print any matter, which in our sole and final opinion is or may be of an illegal, libellous, or inappropriate nature or an infringement of the proprietary or other rights of any third party, such conditions being extended to material of an extreme or political nature.
    3. We reserve the right to refuse to print any matter which in our opinion may be prejudicial or detrimental to the good of Click, Save & Print and/or its agents.
    4. We shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent design or any other proprietary or personal rights contained in any material printed for the customer and/or their agents. The indemnity shall extend to any amounts paid on legal advice in settlement of any claim.
    5. In addition to complying with our Acceptable Use Policy, you agree that all material uploaded or sent to us by you will be done at your own risk. You must retain a copy of all material you upload/send. We expressly exclude all liability for any material sent to us which is lost or damaged during or after the uploading/sending process.
    6. Failure to follow our preparatory instructions for your material may result in products of poor quality. We accept no responsibility for poor quality products in those circumstances. See our Technical Guide for further guidance and advice.
    7. You must not upload any material that will breach any third party rights to such material unless you have the express consent of the third party. We have the right to disclose your identity to any third party claiming that any material uploaded by you to our site constitutes a violation of their rights.
    8. We have the right to remove any material uploaded by you or not to fulfil any order if, in our opinion, such material does not comply with the content standards set out in our Acceptable Use Policy. You will receive a full refund of any sums already paid for an order we do not fulfil, less any administration charge or any additional charges on a time and materials basis applied to cover such additional work already carried out.
    9. You agree only to provide someone else's personal information if they have given you express consent to use it in respect of the products you have ordered.
    10. Personal information is processed and stored in accordance with our Privacy Policy.
    11. We may establish policies and limits concerning our storage of material uploaded by you and the amount of any material that may be uploaded. We may delete your material stored by us which is inactive for an extended period of time without reference to you. We may change our policies and limits at any time, in our sole discretion, with or without notice to you. To the extent that we are permitted to do so by law, we may delete your material stored by us at any time.
    12. We reserve the right to reject any paper or other materials specified by you which we consider to be unsuitable. Additional costs incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by us in ascertaining the unsuitability of the materials.
      1. We shall have no liability in respect of any work being of less than reasonably satisfactory quality as a result of defects in or the unsuitability of materials specified by you.
    13. The suitability of products for the purpose intended rests solely with the customer and we accept no responsibility for any losses howsoever caused.
  7. Copyright
    1. Unless negotiated and agreed in writing, the copyright of any artwork and anything else whatsoever prepared, developed or created by Click, Save & Print shall vest in and belong to us. We may use any artwork or printing produced by ourselves for the purposes of promoting ourselves.
    2. For any orders placed with us, we presume our customer to be the owner of any necessary copyrights relating to documents, images, logos, fonts, which are protected under the intellectual property laws.
  8. Intellectual Property
    1. The content of the website is protected by copyright (including design copyrights), trademarks, patent, database and other intellectual property rights and similar proprietary rights which include (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Click, Save & Print, moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world) and you acknowledge that the intellectual property rights in the material and content supplied as part of the website shall remain with us or our licensors.
    2. You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the website for other than personal use is expressly prohibited.
    3. You may retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website.
    4. You acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.
    5. No licence is granted to you in these conditions to use any of our trademarks or those of our affiliated companies.
    6. Products sold by us and website content may be subject to copyright, trademark or other intellectual property rights in favour of third parties. We acknowledge those rights.
  9. Artwork Services and Proofs
    1. Prior to producing the products, we offer the facility to produce an electronic proof of the Product for your approval. You are responsible for approving these proofs. You accept that once you have approved the proof, the products cannot be changed nor cancelled. We shall have no liability to you for any errors in the proof subsequently discovered by you.
    2. Should you choose not to receive a proof we shall have no liability to you for any errors in the product subsequently discovered by you.
    3. Artwork files supplied to us must be in strict accordance with our Technical Guide.
      1. Files supplied must be in PDF/x-1a format.
      2. Your job will go through our automated system and will only be rejected if we are unable to print your file. We will carry out no pre-flight or quality checks on your document as these will already have been carried out by yourself prior to submitting the file and accepting the proof.
      3. You must ensure that your supplied files adhere fully to our Technical Guide.
    4. Copy - Where any additional work of whatever nature is necessary as a result of copy supplied by a customer not being clear and/or legible, we shall be entitled to make additional charges on a time and materials basis to cover such additional work.
    5. Additional charges shall be made for any additional proofs that are required as a result of alterations required by the customer. When style, type or layout is left to Click, Save & Print's discretion any subsequent changes to such style, type or layout required by the customer shall be subject to additional charges on a time and materials basis.
    6. On some products our production centres may add reference codes to the finish product. We ensure that this text is only ever included on the rear of your graphic(s) and will never be seen from the front.
    7. We reserve the right to retain printed copies of work provided for display and marketing purposes.
    8. Your statutory rights are not affected by these terms and conditions.
  10. Production and Delivery Times
    1. Production shall be deemed to begin when the following conditions are met: payment has been made, artwork has been uploaded and accepted and the order has been confirmed (except where credit terms have been agreed). If these events take place after 3pm on a production day, production will be deemed to begin on the next production day. Your order confirmation will contain an estimated delivery date based upon the nature of your order, which is typically the next working day after production is completed.
      1. Unless there are exceptional circumstances, your products will be dispatched for delivery on the last production day in accordance with the production time stated at the time of order.
      2. Please note larger quantities and items that require complex finishing - e.g. folding, creasing, binding, stitching, and die-cutting - will require longer production time. We will inform you of the production time for your order at the point of order and delivery date in your confirmation email.
    2. After production, we dispatch all finished orders by courier for next day delivery. Some postcodes, including Northern Ireland (BT), the Scottish Highlands & Islands (AB31-38, AB41-45, AB51-56, FK19-21, HS, IV, KA27-28, KW, PA20-88, PH5-10, PH15-26, PH30-44, ZE), Isle of Man (IM), or Isle of Wight (PO31-41) may take between 3 and 5 working days, and may incur an extra charge.
    3. Production days are held to be working days: Monday to Friday inclusive unless notified otherwise, e.g. for some UK Bank Holidays.
    4. Where production is delayed due to exceptional circumstances, we will complete the work as soon as we reasonably can.
    5. The responsibility for collection and or delivery of products lies with the customer. Any carriage arranged by Click, Save & Print is on the customer's behalf and we are not liable for any delays arising out of that carriage.
    6. Where delivery is not possible as a result of us being provided with the incorrect delivery address details, our delivery service will return the products to our production centre. We reserve the right to make an additional delivery charge for re-dispatch of the products to the correct delivery address.
    7. All products will be signed for upon delivery, if anyone other than the intended recipient signs for the product and the product is subsequently not delivered to the intended recipient, we will incur no liability provided that parcel was delivered to the address provided by the purchaser.
    8. Delivery to temporary addresses such as hotels, exhibition and conference centres etc. is entirely at the risk of the customer.
    9. We employ professional carriers. Nevertheless, you must examine the goods on arrival. You will be asked for your signature on delivery, you must examine the goods before signing for it.
    10. All goods must be signed for by an adult aged 18 years or over on delivery.
    11. Any dates quoted for delivering the goods and/or completing performance of the service are approximate only. If no date is specified then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances.
    12. The Products may be sent to you in instalments.
    13. For Christmas deliveries, we recommend that you check our website for the last order date.
  11. Non-Delivery
    1. You must notify us in writing within 7 days of any failure on our part to deliver the products in order that we can investigate the failure and take appropriate action.
  12. Risk and Title
    1. The goods will be at your risk from the time of delivery.
    2. Ownership of the goods will only pass to you when we receive full payment of all sums due in respect of them including VAT and the cost of delivery (in the case of goods).
  13. Quantities
    1. All reasonable endeavours will be made to deliver the correct quantity of products ordered by you.
    2. You acknowledge that variations in respect of quantities are inherent within the printing industry.
    3. Our liability in respect of shortages are as follows:
      QuantitiesNo credit awardedPro rata credit awardedMissing items reprinted
      Up to 1,000Shortage of up to 5%Shortage between 6% -20%Shortage of 21% and over
      1001 to 5,000Shortage of up to 5%Shortage between 6%-15%Shortage of 16% and over
      5001 to 20,000Shortage of up to 5%Shortage between 6%-12%Shortage of 13% and over
      Over 20,000Shortage of up to 4%Shortage between 5%-10%Shortage of 11% and over
    4. All overages may be kept by you at no additional cost.
  14. Quality
    1. You accept that colour variations are inherent within the printing process for files submitted. You also understand and accept that computer hardware set-ups are such that we cannot guarantee that the product colours will match those displayed on your computer screen during the ordering process. Additionally desktop printers or copiers will not present an accurate representation of how the final product will look when professionally printed.
    2. Due to the nature of the printing process, we shall not be required to guarantee an exact match in colour or texture between the printed results and any proof or existing copy so supplied.
    3. Due to the ink tolerances involved in the four colour printing process, slight variance in finished printed colour is inevitable.
    4. Pantone spot colour matches cannot be produced using the full colour process.
    5. Any proof copies issued by us are NOT colour accurate and are issued for content checking only.
    6. Our presses are calibrated and tested to ISO 12647-2 standards: any dispute regarding colour will not be withheld if the tolerances of that standard have been maintained. See our Technical Guide for further guidance and advice.
    7. Our print production is predominantly handled by ganging multiple orders from different customers together onto the same sheet, the customer must accept unreservedly the technical constraints associated with this type of printing:
      1. Trimming tolerances of 1mm
      2. For a folded leaflet and/or booklet, our tolerance is 1.5mm from the fold line as marked on your proof.
      3. Colour variations
      4. When reprinting jobs even from exactly the same files, we can't guarantee that the colour rendering will be identical to the previous printed item.
    8. Additional finishing tolerances can be provided on request.
    9. We will not be responsible when defects are present on the customers file in relation to trapping, fonts, image conversion, colour calibration etc
    10. We may make modifications to the supplied file where it does not conform to our technical requirements (bleed, pantone colour conversion, RGB image conversion, etc). Similarly we reserve the right to refuse any order that does not conform to our Technical Guide.
    11. We will never be liable in the event that our technical requirements aren't adhered to.
    12. We recommend that to mitigate against these risks our clients request a FOGRA certified proof. This will give a fair representation of how the final product will look in advance of full production and will highlight any of the potential issues raised above.
    13. We will not undertake authors corrections on any supplied files and so in the instance where this is required we will ask the customer to make the amendments themselves and then re-supply the files to us for production.
    14. The Company warrants that (subject to the other provisions of these conditions) the goods shall be of satisfactory quality within the meaning of the Sale of Goods Act 1979 and be reasonably fit for use upon the site or in the location if such details have been advised and accepted by us. The warranty issued will vary according to the usage and intended location of the goods, as specified by you. We reserve the right to revoke any warranty where you, contrary to advice given by us, insists on a specification of goods that is deemed by us to be unsuitable for the intended usage and/or location as notified by you.
    15. Goods supplied for indoor use will be warranted for a minimum period of 18 months from date of invoice. We must be advised of the intended usage by you at the point of placing an order for this warranty to be effective.
    16. Goods supplied for outdoor use will be warranted for a minimum period of 12 months from the date of invoice. We must be advised of the intended usage by you at the point of placing an order for this warranty to be effective.
    17. Any signage goods which are supplied with a 2-component, water based lacquer finish will be warranted against undue pollution and colour degradation for 5 years from date of invoice.
    18. The Company shall not be liable for a breach of any of the warranties unless:
      1. You give written notice of the defect to us and if the defect is as a result of damage in transit by the carrier, within 5 working days of the time when you discover or ought to have discovered the defect and:
      2. We are given a reasonable opportunity after receiving the notice of examining such goods.
    19. We shall not be liable for a breach of any of the warranties if:
      1. You make any further use of such goods after giving such notice; or
      2. The defect arises because you failed to follow our oral or written instructions as to the storage, installation use or maintenance of the goods or (if there are none) good trade practice; or
      3. You alter or repair such goods.
  15. Price & Payment
    1. The price of any products will be as quoted on our site from time to time, except in cases of obvious error. Whilst we try and ensure that all the information on our Website is accurate, errors may occur. In the unlikely event that the price and/or description of an item listed on the Website has been incorrectly advertised, we will not be under any obligation to sell or provide those Products to you.
      1. If we discover the error before sending you a Confirmation Notice we will at our discretion, either reject your order and notify you of such rejection, or inform you as soon as possible and give you the option of cancelling your order or reconfirming it at the correct price and/or description. If we give you the option of cancelling your order or reconfirming it at the correct price and/or description but either cannot contact you or do not receive your response within 7 days of sending you notification (whether or not you receive it), we will reject your order.
      2. If your order is cancelled or rejected and you have already paid for the products, you will receive a full refund in accordance with clause 13.
    2. These prices do not include VAT and delivery costs, which will be added to the total amount due as set out in the basket section of the online ordering process. We reserve the right to charge the amount of any taxes, value added tax, duties or royalties etc. which are payable whether or not included on the estimate.
    3. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation, except in cases of obvious error.
    4. All work carried out, whether experimentally or otherwise, at the customer's request shall be charged.
    5. We do not store any credit or debit card data: please refer to our Privacy Policy.
    6. Where we have agreed credit terms with a customer, we reserve the right to charge interest on overdue debt (invoices not settled within the agreed credit terms) at 8% above the Bank of England base rate at the time and an administration fee to cover our debt recovery costs.
    7. In the event of a credit customer becoming unable to service its debts in the ordinary course of business or due to insolvency or has a winding-up petition issued against it or, being a person, has a bankruptcy petition issued against it, without prejudice to other remedies we shall:
      1. have the right not to proceed further with the contract or any other work for the customer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the customer, such charge to be an immediate due debt, and
      2. in respect of all unpaid debts due from the customer have a general lien on all goods and property in our possession (whether worked on or not) and shall be entitled on the expiration of 14 days' notice to dispose of such goods or property in such manner and at such price we think fit and to apply the proceeds towards such debts.
    8. If you have been quoted for a bespoke price please note this quote is subject to change after 7 days from the date specified on the quote
  16. Cancelling your contract and returns
    1. You may cancel your order for the products at any time prior to receiving a Confirmation Notice from us so long as you contact us in writing. You can send us a cancellation notice by sending an email to [email protected] Your cancellation notice must quote your name, address, the name or a description of the products and your order reference number.
    2. You will not have a right to cancel an order for goods and services purchased from us, in the following situations:
      1. If you expressly agree to us beginning to provide any services before the end of the cancellation period.
      2. The Contract is for goods which are bespoke or have been personalised.
      3. The Contract is for goods and/or services the price of which is dependent on fluctuations in the financial market which cannot be controlled by us
      4. The Contract is for the sale of goods and services by auction
      5. The Contract is for the supply of:
        1. Audio or video recordings and computer software if unsealed by you
        2. Audio or video recordings and software and other items that you have successfully downloaded where a free trial or demonstration was available to you to view or download
        3. Newspapers, magazines and other periodicals
  17. Claims
    1. Claims for damage, shortages or non-delivery must be advised via our concerns form within 7 days from the date that the products were dispatched.
    2. We shall not be liable in respect of any claim unless we are notified in accordance with paragraph 13.1 except where you demonstrate to our reasonable satisfaction that it was not possible to comply with this requirement and your claim was made by you as soon as reasonably possible thereafter.
    3. We may ask you to send us photographic evidence and a number of samples showing any damage or defects and to retain the product for 30 days after receipt for the purposes of inspection by ourselves or our agents or representatives.
    4. We will examine any returned goods and will notify you about your refund or replacement item via email within a reasonable period of time. We will usually process a refund or delivery of a replacement item as soon as possible and, in any case, within 30 days of the day we confirmed to you via email that you are entitled to it.
      1. We reserve the right to refuse to issue a refund or replacement and to recover the cost of returning or collecting the goods in the event that the goods are found to have suffered damage after delivery or have been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear or if the goods have not been returned with its original packaging. This does not affect your statutory rights.
  18. Our Replacement Policy
    1. Our factories and systems are ISO9001 compliant; however, in the unlikely event, that you believe that a product is defective, we may request that you return the product for our examination.
    2. Our liability in respect of misprints are as follows:
      QuantitiesNo credit awardedPro rata credit awardedDefective items reprinted
      Up to 1,000Misprints of up to 5%Misprints between 6% -20%Misprints of 21% and over
      1001 to 5,000Misprints of up to 5%Misprints between 6%-15%Misprints of 16% and over
      5001 to 20,000Misprints of up to 5%Misprints between 6%-12%Misprints of 13% and over
      Over 20,000Misprints of up to 4%Misprints between 5%-10%Misprints of 11% and over
  19. Our Liability
    1. Notwithstanding any other provision in the conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:
      1. Death or personal injury resulting from our negligence
      2. Fraud or fraudulent misrepresentation
      3. Action pursuant to section 2(3) of the Consumer Protection Act 1987
      4. Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability
    2. The website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these conditions or required by law) in relation to the information, materials, content or services found or offered on the website for any particular purpose or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.
    3. We will not be liable if the website is unavailable at any time.
    4. We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.
    5. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the website.
    6. We cannot guarantee and cannot be responsible for the security or privacy of the website and any information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the website or you downloading any material posted or sold on the website or from any website linked to it.
    7. We will use all reasonable endeavours to carry out our obligations within a reasonable period of time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so.
    8. We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:
      1. Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings and any other consequential loss); or
      2. Any loss of goodwill or reputation; or
      3. Any special or indirect losses; or
      4. Any loss of data; or
      5. Wasted management or office time; or
      6. Any other loss or damage of any kind suffered or incurred arising out of or in connection with the provision of any matter under these conditions and/or the Contract and/or the use of this website or any aspect related to your purchase of the products even if such losses are foreseeable or result from a deliberate breach of these conditions by us that would entitle you to terminate the Contract between us or as a result of any action we have taken in response to your breach of these conditions. Without prejudice to the terms of this clause and in the event that we are unable to rely upon it, our liability for all and any losses you suffer as a result of us breaking the Contract, whether or not deliberate, including those listed in clauses 15.8.1 to 15.8.6, is strictly limited to the purchase price of the products you purchased.
    9. You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these conditions by you, or any other liabilities arising out of your use of this website or any other person accessing the website using your personal information with your authority.
    10. This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.
  20. Reviews
    1. You acknowledge that any review, feedback or rating which you leave may be published by us on the website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.
    2. You undertake that any review, feedback or rating that you write shall:
      1. Comply with applicable law in the UK and the law in any country from which they are posted
      2. Be factually accurate
      3. Contain genuinely held opinions (where applicable)
      4. Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
      5. Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
      6. Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party
      7. Not be used to impersonate any person, or to misrepresent your identity
    3. You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
    4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.
    5. We reserve the right to publish, edit or remove any reviews without notifying you.
  21. Written Communications
    1. When using our website, you accept that communication with us will be by electronic means only. We will contact you by e-mail or provide you with information by posting notices on our site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
  22. Notices
    1. You must give notice to Click, Save & Print either at its registered office by registered post at your cost, or electronically using the messaging facility on our site or by the email address on our website. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in the way specified in paragraph 12. Notice will be deemed received and properly served:
      1. Within 1 working day when given electronically; and
      2. working days after the date of posting of any letter when served by post.
    2. In proving the service of any notice, it will be sufficient to prove that such notice was properly addressed and received.
  23. Events Outside Our Control
    1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure).
    2. Force Majeure includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
      1. Strikes, lock-outs or other industrial action;
      2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
      3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
      4. impossibility of the use of means of public or private transport;
      5. impossibility of the use of public or private telecommunications networks; and
      6. the acts, decrees, legislation, regulations or restrictions of any government.
    3. Our performance under any Contract is deemed to be suspended for the period that Force Majeure continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring Force Majeure to a close or to find a solution by which our obligations under the Contract may be performed despite Force Majeure.
  24. Waiver
    1. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
    2. A waiver by us of any default shall not constitute a waiver of any subsequent default.
    3. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with paragraph 20 above.
  25. Our Right to Vary these Terms & Conditions
    1. We reserve the right to revise and amend these terms and conditions from time to time without notice.
    2. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions.
  26. Third Party Rights
    1. Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
  27. Severability
    1. If any of these terms and conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
  28. Entire Agreement
    1. These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
    2. We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
    3. Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.
  29. Contact
    1. If you have any queries about these terms and conditions, or any other aspect of our website, or you have a complaint, please email us at [email protected]
  30. Law & Jurisdiction
    1. Contracts for the purchase of products through our site will be governed by the laws of England and Wales. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
  31. External Links
    1. To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:
      1. The privacy practices of such websites
      2. The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources
      3. he use which others make of these websites; or
      4. Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources
  32. Linking to the Website
    1. You must not create a link to the website from another website, document or any other source without first obtaining our prior written consent.
    2. Any agreed link must be:
      1. To the Website's homepage
      2. Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted
      3. Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it
      4. Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists
    3. We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
    4. We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.